1. General:
The security and protection of your personal data during the use of our website is one of the main concerns of “CNC Guitar Craft”. In this sense, “CNC Guitar Craft” is committed to complying with the current data protection legislation. Therefore, please read the following Privacy and Data Protection Policy (hereinafter, “Privacy Policy”) carefully.
The purpose of the following Privacy Policy is to inform you about the data that is collected, how it is used, and what options the User has in relation to the collection and use of their data.
2. Data Controller Information:
“CNC Guitar Craft” school (hereinafter CGC), is a brand created by Alejandro Rivera and Montserrat Muniz to provide educational services, domiciled for these purposes in Juan Díaz 41, Santiago city, Metropolitan Region, Chile. You can contact us at the following email address: contact@cncguitarcraft.com.
3. Data Collection:
CGC records, uses, and protects all personal information collected from Users in accordance with current data protection laws and this Privacy Policy. CGC uses this information to communicate with Users, streamline commercial transactions, facilitate better website management and administration, provide, expand, and improve the services offered through the website, adapt these services to the preferences and tastes of Users, and update information about services and content offered by CGC.
Furthermore, CGC may use the email address provided by the User through the contact form and/or the email from which they write to our corporate email and/or which they have provided by any other means to send information, emails about products, services, offers, and news from CGC that we may consider of interest to you.
Under no circumstances will the User receive information from third parties without having been informed and having previously requested their consent, thus ensuring compliance with the parameters of the law.
In any case, in the email you receive, if you are not interested in what we send you, you can unsubscribe promptly.
4. Data Storage and Security:
As a general rule, CGC only retains information and personal data for the time necessary to fulfill the purpose for which the data was obtained.
5. Cookies and Tracking Technologies:
Cookies are small files that store information on the devices of Users who use our website or our virtual classroom platform. Cookies are associated with the browser of a specific computer or device. Thanks to them, it is possible for CGC to recognize Users’ browsers after they have visited the website for the first time, thus determining their browsing preferences and, from there, evaluating them, and being able to use them as indicators to improve our content and navigation on the website.
6. User Rights:
Any User who provides their data to CGC has the following rights:
To access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
To request the limitation of the processing of their data or its portability, in which case it will only be retained for the exercise or defense of claims.
Under certain circumstances and for reasons related to a particular situation, Users may object to the processing of their data. If you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In these cases, the data will cease to be processed or, where appropriate, will cease to be processed for that specific purpose, except for compelling legitimate reasons or the exercise or defense of possible claims.
The User may exercise their rights of access, rectification, cancellation, and opposition to the processing of their Personal Data at any time by submitting a request to the following email address: contact@cncguitarcraft.com
To protect your privacy and security, we will take reasonable steps to verify your identity before granting you access to your own data or allowing you to correct it.
7. Changes to the Privacy Policy:
CGC may change its Privacy Policy at any time in accordance with current legislation. Any changes to this Privacy Policy will be published on this page, and we will make every effort to notify you of any significant changes.
Last updated December 2025